What is Shared Web hosting?
In Shared Web Hosting, multiple clients are hosted on a single server i.e. the clients share the server's resources. This helps reduce the cost, since the cost of the server and its resources are spread over all the clients/packages hosted on the server. Shared Hosting is perfect for personal websites, small and mid-sized businesses that do not require all the resources of a server.
Can I host multiple Web sites within one Shared Hosting plan?
Yes! Our Advanced and Pro shared hosting plans allow you to host more than one Website, by adding additional domains through your cPanel.
Is e-mail accounts included in my package?
Yes, all our Hosting packages come with corresponding number e-mail addresses.
Can I upgrade to a higher plan?
Yes, you can easily upgrade to one of our higher plans at any time without interrupting the operation of your hosting. You will pay only the difference of the days that you have left on a smaller package.
Is my data safe? Do you take backups?
Your data is safe with us. We make daily, weekly and monthly backups of our servers, so that you always have at least 3 copies. Of course, we encourage our customers to make their own backups from cPanel.
Do you include protection from viruses?
Yes, all our servers are protected by Clam AV, ImunifyAV, anti-malware detection and cutting edge firewall protection.
Do you offer SSH access?
No, at the moment, we do not provide ssh access. However, most of the tasks can be easily achieved using your cPanel.
Who do I get in touch with support if I need help?
Our Support team is always at hand to assist you. You can contact using our ticketing system, live chat on our web site or phone.
